Air Canada Centre - Pinnacle Caterers

Billing Information

A method of payment must be established prior to any food and beverage being served in the suite. You may pay for your food and beverages with Visa, MasterCard, American Express, Diners Club/En Route or cash. Any suite client who wishes to pay cash will need to provide either a credit card or $200 deposit before any service begins.

For your convenience, as a suiteholder, you may establish a credit card on file which may be used by the Executive Suites Catering office to process all food and beverage charges for your suite. If you choose this option you will then have access to our website order forms. Please note, if you indicate a different credit card on a faxed or emailed pre-order, the instructions on the pre-order will supercede the credit card on file.

All event charges will be entered onto a computer generated guest check and presented for signature and payment at the conclusion of each event. In the event you discover a discrepancy please contact us at 416-815-5720 and we will guarantee a 24-hour resolution.

In order that we may present your bill just prior to the end of any event, your Suite Attendant will ask for your final order 10 minutes into the 3rd period for hockey, 10 minutes into the 4th quarter for basketball and 30 minutes prior to the anticipated end of all other events. If you or your suite guests wish to continue service up to the end of an event or past the end of an event, please let your Suite Attendant know and we will be more than happy to accommodate you. However, please be aware that all suites are to be unoccupied 30 minutes after the end of an event according to The Air Canada Centre policy.